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Find your machineScan the QR sticker on it, or search above.
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Follow the fix guideSimple checks, care steps and specs for your model.
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Still stuck? Message usOrder spares or book a service – your machine is named for you.
Quick fixes
The most common problems – and what to check
Tap a problem to see the quick checks. For the full guide for your model, find your machine below.
Safety first: Always switch off, remove the key or unplug, and wait for every part to stop before you open, clear or adjust the machine.
Machine won't startFuel, oil, switches and power – the quick checks.
- Petrol/diesel: check there is fuel and that the fuel tap is open.
- Check the engine oil level – many engines will not start when the oil is low.
- Petrol: use the choke on a cold engine and check the engine switch is ON.
- Electric: check the plug, the isolator switch and the circuit breaker at the board.
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Meal too coarse or too fineUsually the sieve or worn hammer bits.
- Check you are using the right sieve for the crop (see Specifications).
- Take the sieve out and look for holes, tears or bending – a damaged sieve lets big pieces through.
- Worn, rounded hammer bits grind poorly – check their edges.
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Pellets crumble or won't formMix moisture and a warm die fix most cases.
- Your mix is probably too dry – add a little water or molasses and mix well.
- A cold die gives poor pellets: run a little oily mix through first to warm it up.
- Use finely milled material – coarse meal does not bind well.
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Machine keeps blockingHow to clear it safely – and stop it happening.
- Material that is wet or damp blocks the sieve – dry it first.
- Feed slowly and let the machine clear before adding more.
- To clear a blockage: switch off, wait for the rotor to stop, then clean the chamber and sieve.
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Vibration or a new noiseLoose bolts, belts, bearings and hammer bits.
- Stop and check for loose bolts on the frame, motor and covers.
- A missing or broken hammer bit unbalances the rotor – replace the full set.
- Grinding or rumbling from the shaft usually means a worn bearing.
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Output has droppedSieves, belts, worn parts and feeding speed.
- Clean the sieve – a blocked sieve slows everything down.
- Check the belt – if it slips or squeals it needs tightening or replacing.
- Feed slowly and evenly; overloading slows the rotor.
- Turn or replace worn hammer bits (always as a full set).
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Find your machine
Tap your machine to fix, service or order parts
Every machine has its own help page: common problems, care guide, spare parts, specs and a demo video.
3-in-1 Chipper & Hammermills
3 modelsHammermills
3 modelsDehullers
3 modelsPellet Machines – Diesel
3 modelsPellet Machines – Electric
4 modelsPellet Machine 180 – Electric
200–250 kg/h · 4.5 kW, 220 V
Fix guide Spares Specs
Pellet Machine 210 – Electric
250–350 kg/h · 7.5 kW, 380 V
Fix guide Spares Specs
Pellet Machine 260 – Electric
500–600 kg/h · 15 kW, 380 V
Fix guide Spares Specs
Pellet Machine 400 – Electric
1500–2000 kg/h · 45 kW, 380 V
Fix guide Spares Specs
Feed Mixers
2 modelsThreshers & Shellers
3 modelsWood Chipper & Wood Saws
3 modelsTillers
1 modelLivestock Handling & Water
5 modelsNeck Clamp
Cattle · Easy handling
Fix guide Spares Specs
Body Clamp
Heavy duty · Body & neck clamp
Fix guide Spares Specs
Manga Stabilizer
Cattle handling
Fix guide Spares Specs
Corral Panels
Steel panels · Link together
Fix guide Spares Specs
Water Trough 4.8 m (Goat / Sheep)
4.8 m · 70 L
Fix guide Spares Specs
Solar Agro Processing Hub
1 model
Spares
Order spare parts in one message
- Open your machine's page – search above or scan its sticker.
- Tap "Order spares" – WhatsApp opens with the machine already named.
- Add the part and your serial number – a photo of the old part helps.
Service & repairs
Book a service without a phone call
Send your machine, location and what's wrong. We'll reply on WhatsApp with a time.
- Annual service & check-ups
- Repairs and part replacement
- Advice before you buy parts
See them at work
Watch how our machines should run – handy for checking that yours is working properly.
Visit us
Bring it in or come see us
Visit our showroom and workshop in Lafrenz to see the machines, buy parts and talk to the people who build them.